Frequently Asked Questions
Everything you need to know about vintage-inspired style and shopping with us.
How do I determine my correct size?
Since we carry a variety of independent designers, sizing can vary. We recommend clicking the 'Size Chart' link on each product page for specific measurements and reading our community reviews for fit tips.
What is your return policy for fashion items?
We want you to love your look! You can return unworn, unwashed items with tags attached within 30 days of the ship date. Please note that 'Final Sale' items cannot be returned or exchanged.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the domestic US. We also offer expedited shipping options at checkout if you need your new outfit for a special event.
Do you offer international shipping?
Yes, we ship to many countries worldwide! International shipping rates and delivery timelines are calculated at checkout based on your specific location and order weight.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number. You can also log into your ModCloth account to view your order status and tracking history.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Buy Now, Pay Later options like Afterpay for your convenience.